How we can help
You can contact us about a booking, payment link, account access, published experience, privacy request, or technical problem. Include the email associated with your account and, when relevant, the booking number or link. Never send a full card number, security code, password, or sign-in code.
If an activity is coming up soon, include the date, experience name, and destination. If you are a host or operator, identify the business name on your profile and the affected experience. This context helps the team route your request without asking for unnecessary information.
Official channels
The official support email is team@domingo.do, and the telephone number published by ACAE GROUP LLC is +1 829-943-0506. Legal correspondence by mail may be addressed to ACAE GROUP LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801-6317, United States.
DominGo will never ask for your password or a card security code by email. Confirm that a message comes from an official DominGo domain before opening links or sharing personal information.
Privacy requests
To ask about, correct, or request deletion of information connected to your account, write from the email address you used with DominGo and explain the request. The team may request reasonable identity verification before taking action to protect account data.